The British Academy for Training and Development offers a course on Modern International Standards for Applying Quality in Logistics Services (ISO 2000) to everyone who wishes to acquire great skills in managing stores and warehouses and learn about the secrets of the logistics function in institutions and companies. No organization, whether governmental or Especially from several departments and departments working in logistics. In addition, private companies and factories benefit from governments from logistics science by benefiting from its plans and information in managing their departments, for example the ministries of health and medical ambulance in addition to medicine transport operations, in addition to the ministries of defense, land force and sea. And work to provide soldiers with the necessary equipment and even support forces, in addition to civil defense bases in order to support and send needs to areas of disasters and fires, and methods of managing them and planning in order to facilitate the task of transporting them to them.

This Course is provided for the following Target Audience:

• Managers of institutions and companies.
• Those working in the field of procurement management and logistics services.
• Managers and secretaries of warehouses and warehouses.
• Employees in government directorates and ministries.
• Businessmen and managers of commercial companies.
• Those working in the logistics function in institutions.
• Students and graduates of business schools from various universities.

How participants will benefit from attending a riskـbased audit course:

At the end of the course, the participants will know:

• Participate in setting basic goals in institutions and participating in their formulation.
• Work on dividing the basic goals into sub-goals with the executive director.
• Participate in formulating and preparing procedures with all department managers.
• Approving all procedures, records, forms and instructions for quality systems.
• Providing participants with the scientific and practical foundations of logistics management.
• Linking logistics work to achieving comprehensive quality within the facility.
• Preparing the logistics department to comply with ISO 2000 requirements.
• Work on proposing the appropriate budget for quality management.
• Gaining significant experience in the field of logistical work in companies and institutions.

• Introduction to the concept of quality and its importance in logistics services
  • The concept of quality and its various dimensions.
  • The role of quality in improving the performance of logistics services.
  • Principles of total quality management and their application in the field of logistics.
  • Evaluate the impact of quality on customer satisfaction and behavior.
• ISO standards and their applications in logistics services
  • An overview of ISO standards and their importance.
  • Introducing the ISO 2000 standard and its objectives.
  • Analysis of ISO 2000 requirements and how to apply them in logistics services.
  • Study the relationship between ISO 2000 and other relevant standards in the field of logistics.
• Planning and implementing a quality management system in logistics
  • Stages of implementing a quality management system in logistics.
  • Analyze processes and identify improvement points.
  • Develop quality improvement policies and procedures.
  • Training the team and educating employees about the importance of quality and ISO 2000 standards.
• Quality assurance and performance monitoring in logistics
  • Evaluating the performance of logistics operations and quality control.
  • Using different tools and techniques in quality control.
  • Applying the principles of continuous improvement and innovation in logistics.
  • Manage potential risks and issues and ensure compliance with ISO 2000 requirements.
• Performance evaluation and continuous improvement
  • Applying evaluation and performance measurement tools in logistics.
  • Analyze data and use conclusions to improve quality.
  • Review and update the system according to changes in the environment and customer needs.
  • Review the success lessons and challenges in applying ISO 2000 standards in logistics.
• Case studies and practical applications
  • Review successful case studies in applying ISO 2000 standards in the field of logistics.
  • Discuss the challenges faced by organizations while implementing quality systems in logistics.
  • Practical guidance for successfully applying quality principles and ISO standards in logistics services.